Our Address
#1 M.M. Alkali Street, Citec Villa, Gwarinpa, Abuja.
Customer Intimacy – A Good Sales Strategy
What would you look out for in a business apart from getting the desired goods and services? What would retain your patronage to a particular service provider? This is where the significance of Customer intimacy lies.
Many businesses can claim they offer excellent customer service, but how many of them go the extra mile to develop customer intimacy?
In this article, we’ll reveal what Customer Intimacy entails and how organizations can build and maintain intimacy with their customers.
What is customer intimacy?
Customer intimacy is a business strategy based on high attention to customers’ needs. It entails understanding and satisfying the needs and values of your customers.
Knowing your customers is a great business strategy. It can help you tailor-make a product/service that perfectly meets their demands.
One of the main objectives for building customer intimacy is to achieve customer loyalty.
Customer Intimacy + Customer Satisfaction = Customer Loyalty
Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
Chip Bell
A very important strategy in building customer loyalty is to build intimacy.
Important Steps In Building Intimacy
- Listen to your Customers: You need to know your customers first before you can build a relationship with them. Because it’s the best way to develop a knowledge of them. You should establish measures to help you understand what influences customers’ buying decisions. No matter the kind of business you operate, listening to your customers is very essential. Listen, analyze, and act on customers’ concerns, more importantly, implement them if necessary.
- Use Data Effectively: Get close to your customer as much as possible, so as to learn about them. Talk to them, pay them visits, or chat with them, then analyze their response to your services. After you get all the information you require, you thus need to re-evaluate yourself and fix the loopholes.
- Narrow your Customer Focus: It might seem harsh to say, but not all customers are equal. You need to be pragmatic and focus on those customers who you believe will provide returns on an intimate relationship. As in any relationship, intimacy requires knowledge and understanding, and an investment of time and effort. This investment is costly, so you need to identify these customers or market segments rather than giving everyone the same broad overview.
- Let your customers feel valued: Be very receptive and hospitable when receiving your customers. You must always reflect attentiveness. Make their visit worthwhile. These are the little thing that makes up the customers’ experience. The customer experience influences the perception of the value you place on them.
- Reward Your Customers From Time to Time: Reward your loyal customers with bonuses from time to time. It will keep them excited, thus creating some level of loyalty. That can go as far as convincing them to market your business voluntarily by referring friends and family.
cool
[…] when combined with creative designs and effective branding. It is the best technique to create an emotional resonance for consumers who buy products and services based on pragmatic and emotional judgments. In consideration, this is […]
طرح و رنگ این هودی‌ها باعث
شده تا بسیاری از آقایان خوش تیپ و جذاب، طرفدار
این لباس شوند. از آن جایی
که کیفیت لباس یکی از مهم‌ترین مواردی
است که باید در نظر داشته باشید، برای خرید هودی ارزان
و باکفیت می‌توانید از طریق فروشگاه اینترنتی پارچی اقدام کنید.
سلام! روی پیامرسان مورد نظر کلید کنید و با کارشناس فروش گفتگو
کنید
I blog frequently and I really appreciate your
content. The article has really peaked my interest.
I will book mark your blog and keep checking for new information about once a week.
I opted in for your Feed too.
Do you have any video of that? I’d want to find out more details.
Thanks for any other great post. Where else could anybody get that kind of information in such a perfect means of
writing? I have a presentation subsequent week, and
I’m at the look for such info.
Wow, fantastic blog structure! How long have you
ever been running a blog for? you made blogging look easy.
The entire look of your web site is great,
as well as the content! You can see similar here dobry sklep
Wow, fantastic weblog structure! How lengthy have you ever been running
a blog for? you make blogging glance easy. The full glance
of your website is magnificent, as smartly as the content material!
You can see similar here sklep internetowy
What a information of un-ambiguity and preserveness of valuable familiarity regarding
unpredicted emotions.
Good way of describing, and good paragraph to take data concerning my presentation focus, which i am going
to present in academy.
I think this is among the most vital information for me.
And i’m glad reading your article. But wanna remark on few general things,
The web site style is ideal, the articles
is really great : D. Good job, cheers
you are actually a just right webmaster. The web site
loading velocity is incredible. It seems that you’re doing any
distinctive trick. Furthermore, The contents are masterwork.
you have done a fantastic job in this topic!
This text is priceless. Where can I find out more?
You are so awesome! I don’t believe I’ve read something like this before.
So great to find another person with a few original thoughts on this subject.
Really.. thank you for starting this up. This website is one thing that is required on the internet, someone with some originality!
Hey I know this is off topic but I was wondering if you knew of any
widgets I could add to my blog that automatically tweet my newest twitter updates.
I’ve been looking for a plug-in like this for quite
some time and was hoping maybe you would have some experience with something like
this. Please let me know if you run into anything. I truly enjoy reading your blog and I look forward to your new updates.
Remarkable! Its genuinely amazing post, I have got much clear idea
concerning from this piece of writing.